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Overdue Contacts Update

‘Overdue’ contacts are now classed as any contact falling due before today’s date. Formerly, this included today’s contacts.

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Health Check Print Settings

Health Check Print Settings

We have introduced a new ‘Print Settings’ feature to each page of Workshop Management. This will allow you to have fine control over how your Electronic Vehicle Health Check’s print on all of your PC’s. Read this article to find out how it works. Quick Tip: Right click the print icon to print any type of Health Check....

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EVHC Pushes Aftersales Revenue Over Targets

David Woodcock, service manager at Mitchell Group’s Lexus Chester site said: “We had lost focus on retail labour sales, in particular upselling at the time of work being done. “EVHC allowed us to concentrate on the upselling, taking our conversion rate from 45% to 79% in Q1, meaning that our retail sales for March were £9,000 over target.” Mitchell Group uses Auto Connect accross its three franchises- Lexus, Skoda...

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Weekly KPI Email Report Update

Weekly KPI Email Report Update

An update to the weekly KPI email brings historical data for comparison to the past weeks performance. We also include the current diary status which details the amount and value of overdue and future opportunities. If you would like to receive these weekly reports for your dealership or group, please make a request using the contact page including your dealer code and email address. Click ‘Read More’ to view a sample email....

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EVHC Activity Report/Log File

EVHC Activity Report/Log File

Todays update to the EVHC Performance report brings an activity list for all actions in Workshop Management. It includes parts stock status, time to price and detailed sales advisor activity. See the attached image for more information. (more…)

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HOW TO: Alert Parts to Pick Stock

HOW TO: Alert Parts to Pick Stock

The Vehicle Health Checking system has been upgraded to allow part picking lists for each job on the EVHC system. This will greatly improve communications between the service and parts departments if used correctly. Find out more in this informative post. If you have any questions, please feel free to call Autoconnect Support....

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How To: Hide Prices on Health Check Reports

How To: Hide Prices on Health Check Reports

A brief guide on how to remove the price of an advised item on the Health Check report. This feature has been implemented within the Electronic Workshop Management system on the Customer Tab. See a demonstration image below or click read more. (more…)

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Redesigned Deferred Contact Diary

Redesigned Deferred Contact Diary

We have been working on a new easier to use deferred contact diary over the past few weeks. It includes the current functionality of the diary, but is simpler to use and easier to understand. This is now available as promised. For a brief explanation of features, please see the images included after the break. ...

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How To: Add a Body Check on a Hand-Held/iPod

How To: Add a Body Check on a Hand-Held/iPod

A brief guide to adding a body check using a compatable hand held device. Note: This new feature of EVHC is compatible with Apple iPod Touch, iPhone, iPad and Google Android 2.1 +. Tap on ‘Body’ from the ‘Category & Location’ screen on your handheld device. Drag a coloured square (by holding down and moving your finger) onto the diagram of the vehicle where the defect is located. Helpful Tips To remove a...

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How To: Add a Body Check in Workshop Management

How To: Add a Body Check in Workshop Management

The new body check doesn’t require a hand held, but if you do have a compatible device, view: How To:  Add a Body Check on a Hand-Held/iPod Click the ‘Pricing & Customer Authorisation’ tab on the Workshop Management screen. Click the ‘Body’ link on the vehicle line. Click and drag the coloured damage indicator squares onto the diagram where the defect is located. Helpful Tips To remove a defect...

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