The graphical body check on our Mobile Vehicle Health Check has now been updated to provision for both ‘Above’ and ‘Below’ view points, enabling workshop technicians to provide a report for the underside of the vehicle as well as the top. On the underside check, core components of the exhaust system have been illustrated to enable faults to be directly attributed to the relevant component....

The Health Check icons on the Diary screen indicate the currently selected Health Check with a black border and heavy shadow. Any Health Check’s with outstanding work are highlighted by colour icons. Any other health checks with grey icons. The date of the check is indicated below the icon along with an indication of the number of outstanding items if applicable. Click them to navigate the vehicle Health Check history. ...

‘Overdue’ contacts are now classed as any contact falling due before today’s date. Formerly, this included today’s contacts.

We have introduced a new ‘Print Settings’ feature to each page of Workshop Management. This will allow you to have fine control over how your Electronic Vehicle Health Check’s print on all of your PC’s. Read this article to find out how it works. Quick Tip: Right click the print icon to print any type of Health Check....

David Woodcock, service manager at Mitchell Group’s Lexus Chester site said: “We had lost focus on retail labour sales, in particular upselling at the time of work being done. “EVHC allowed us to concentrate on the upselling, taking our conversion rate from 45% to 79% in Q1, meaning that our retail sales for March were £9,000 over target.” Mitchell Group uses Auto Connect accross its three franchises- Lexus, Skoda...

An update to the weekly EVHC usage report brings historical data for comparison to the past 3 weeks performance. We also include the current diary status which details the amount and value of overdue and future opportunities. If you would like to receive these weekly reports for your Dealership or Group, please add your name and email address by clicking on the ‘+’ symbol in the ‘Weekly Email Report’ section in the main menu....

The Vehicle Health Checking system has been upgraded to allow part picking lists for each job on the EVHC system. This will greatly improve communications between the service and parts departments if used correctly. Find out more in this informative post. If you have any questions, please feel free to call Autoconnect Support....

A brief guide on how to remove the price of an advised item on the Health Check report. This feature has been implemented within the Electronic Workshop Management system on the Customer Tab. See a demonstration image below or click read more. (more…)

We have been working on a new easier to use deferred contact diary over the past few weeks. It includes the current functionality of the diary, but is simpler to use and easier to understand. This is now available as promised. For a brief explanation of features, please see the images included after the break. ...

A brief guide to adding a body check using a compatable hand held device. Note: This new feature of EVHC is compatible with Apple iPod Touch, iPhone, iPad and Google Android 2.1 +. Tap on ‘Body’ from the ‘Category & Location’ screen on your handheld device. Drag a coloured square (by holding down and moving your finger) onto the diagram of the vehicle where the defect is located. Helpful Tips To remove a...