The Health Check icons on the Diary screen indicate the currently selected Health Check with a black border and heavy shadow. Any Health Check’s with outstanding work are highlighted by colour icons. Any other health checks with grey icons. The date of the check is indicated below the icon along with an indication of the number of outstanding items if applicable. Click them to navigate the vehicle Health Check history. ...
Read MoreOverdue Contacts Update
‘Overdue’ contacts are now classed as any contact falling due before today’s date. Formerly, this included today’s contacts.
Read MoreWeekly KPI Email Report Update
An update to the weekly EVHC usage report brings historical data for comparison to the past 3 weeks performance. We also include the current diary status which details the amount and value of overdue and future opportunities. If you would like to receive these weekly reports for your Dealership or Group, please add your name and email address by clicking on the ‘+’ symbol in the ‘Weekly Email Report’ section in the main menu....
Read MoreRedesigned Deferred Contact Diary
We have been working on a new easier to use deferred contact diary over the past few weeks. It includes the current functionality of the diary, but is simpler to use and easier to understand. This is now available as promised. For a brief explanation of features, please see the images included after the break. ...
Read MoreWhat does a customer text message reminder say?
A common question with a easy answer: “At a recent visit we advised that further work may now be required on [Customers Vehicle Registration]. Please contact [Your Dealer Name] on [Your Dealer Phone Number]. Thank you.” This message will appear to have come from ‘Healthcheck’, or, if approved, your dealer franchise.
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